Returns & Exchanges

At Alara Jewelry, we want you to be completely captivated by your purchase. If you are not entirely satisfied, we offer a 30-day return policy for all unworn and pristine jewelry pieces.

1

Initiate Your Return

Visit our online Returns Portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely place the jewelry in its original Alara presentation box and include all certificates of authenticity or promotional materials.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it to the outside of your shipping carton, ensuring any old labels are removed.

4

Receive Your Refund

Once our artisans inspect the returned item for quality, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing